Healthcare Providers

Your Trusted Partner in Caring

Do Your Patients and Caregivers Need Support?

For more than two decades, our focus has been on people, not the disease, as experts in patient activation and the delivery of psychosocial support. When you make a referral to us, you have a trusted partner to support you and your healthcare team by providing your patients and their loved ones with access to our robust network of programs and resources, all at no charge.

Crossroads4Hope Accepts Referrals Nationwide.

Our multidisciplinary team delivers bilingual support led by oncology-licensed social workers, and includes child life and public health professionals, oncology-registered dietitians, and mind-body practitioners.

Our 24/7 MyGo2Support direct-to-mobile platform helps us identify and address social needs, distress and risk for depression that can occur between your patients’ office visits.  In addition, our proactive approach to patient and caregiver intervention’s reduces barriers to care and address issues before they become adverse events.

We work across the continuum of care, providing fundamental support for as long as needed, regardless of where the journey leads. Always ensuring that we coordinate care appropriately with your team.  

For more information on how we can best support your practice, contact Kyle Jachim, Social Work Manager, MSW, LSW, OSW-C at:

Logo of MyGo2Support

In addition to our robust support program, referred patients will also have access to MyGo2Support, our 24/7 digital support platform.

Features and Benefits Include: 

Direct-to-mobile support and resources with no need to download an app. 

Weekly at-home screening for distress, risk for depression, and social needs.

Proactive interventions to address issues before they become adverse events. 

To learn more about how MyGo2Support puts essential, personalized support directly into the palm of your patient’s hand, we encourage you to watch this video:

Become the Driving Force Behind Your Patient's Healthy Actions

The MyGo2Support program enables providers to seamlessly integrate psychosocial support into clinical workflows, combining treatment protocols with lifestyle content and psychosocial support to address the needs of the patient as a whole-person, not just the disease, along with their family members and caregivers. This is achieved through targeting specific behaviors, improving health education, motivating healthy decision-making, and encouraging compliance for patients and survivors.

Patient Benefits:

Empowering patients increases compliance

Personalized support delivered to the patient in any location

HIPAA secure two-way chat and messaging

Minimize boredom and reduce high-risk behavior

Active inclusion of patients, caregivers, and all stakeholders in the continuum of care

Business Value and Impact:

A turnkey program customized to your practice and program

Patient-reported outcomes for HEDIS, QA, ROI

Decreased cost of care

Increased provider joy in practice

What to Expect:

Outpatient Activation to Reduce Cost of Care and Increase Attendance

MyGo2Support is uniquely designed to convert complex clinical protocols into simple, step by step, “snackable bites” of “digestible” information to ensure higher patient compliance with remote care directives.

How Are You Doing? Survey Assesses Members’ Wellbeing

Members enrolled in the MyGo2Support program receive weekly surveys designed to evaluate their wellbeing. The How Are You Doing? survey will ask a member to rate their level of difficulty experienced with coping. The survey also includes screening for depression, utilizing the PHQ-2 and PHQ-9 screeners. Additional screening is included for caregivers and the bereaved. Depending on the response, an escalation process may be triggered to the Crossroads4Hope team to follow up on the issues identified.


GoMo Health leveraged its proprietary emerging science, BehavioralRx, the science of precision health, to build these programs and determine the engagement strategy, approach, and content delivered.

The following behavioral and cognitive techniques were applied:

Anchoring Technology / Cognitively connecting the desired action with an existing everyday activity.
Conditioning Technology / Reinforcing target behavior.
Influence Technology / Persuasion through shared decision making.
Nurturing Technology / Guided persuasion.
Suggestion Technology / Intervening at the right time.
Tailoring Technology / Persuasion through customization.
Reduction Technology / Persuasion through simplifying.


GoMo Chat creates a direct line of communication with Crossroads4Hope staff.

Through GoMo Chat, MyGo2Support members can chat directly with Crossroads4Hope staff through a secure chat platform.

Messages are secure and pin-protected, and there is no app to download in order for members to use this tool.

MyGo2Support integrates Care Messages. Message tracks consider the members' relation to cancer as well as their age and stage of cancer, including but not limited to:
People with cancer who have school-aged children, under the age of 19
Parents of children diagnosed
Loved ones bereaving the loss of someone to cancer
People with cancer who are now in remission (survivors)

Members can also text in a variety of pre-determined keywords to receive support in their moment of need:

COPE: Prompts the How Are You Doing? survey

MINDFUL: Prompts relaxation techniques and breathing exercises.

SONG: Prompts a link to an uplifting song.

SHARE: Prompts you to submit a brief statement about what you do to cope/how are you doing with this experience.

Your statement will be shared anonymously in the future to hep others cope who are in a similar situation.

To Become a MyGo2Support Partner:

Crossroads4Hope Accepts Referrals Nationwide.